Shipping and Return Policy
All ready made items will be mailed from Upstate New York within 2-3 business days via selected shipping method. Custom orders will be shipped out 4-6 weeks after your order has been confirmed.
Due to the handmade nature of our goods, irregularities and occasional imperfections may occur. If you are unhappy with your purchase due to the quality of the item or if an item arrives damaged, please contact us within 7 days of receipt. After contacting Arbor & Hive, all returns must be received within 14 days for a full refund or replacement when possible. Return shipping is the responsibility of the customer.
Customized items and face masks are non-refundable.